FAQs

FAQs – Frequently Answered Questions
What can I sell?
You can offer any service you as long as it is legally compliant and is in bound with our terms of service. Browse some of the categories we have in order to get an idea.
How much does it cost?
It’s free to join Gurulancer. There is no subscription required or fees to list your services. You keep 95% of each transaction.
How do I get paid?
Once you complete a buyer’s order, the money is transferred to your PayPal account. No need to chase clients for payments and wait 60 or 90 days for a check.

What is the max dollar amount a Freelancer can post a Job for?

Right now the maximum dollar amount you can post a job for is $1000 + extra.

Make sure you describe your jobs final deliverable in detail. Indicate amounts, duration, file formats etc.

 

Processing Fee for Buyers

Gurulancer.com charges a 3% payment processing fee to buyers in order to cover the basic cost of payment processing..

We support a large number of payment currencies for your convenience. After payment has cleared, the Seller will be notified about the service and start working. A Buyer will be notified of order status changes by email.
Buyers and Sellers may at any time mutually cancel the order without a negative effect on the Seller’s rating. If for any reason your order gets rejected, your amount will be placed in your Gurulancer.com balance and will be available to you for purchasing other jobs or withdrawl of your money to your PayPal account

Funds you may have in your balance will automatically be used on your next purchase (no need to go through the payment process again).

 

How do I withdraw my funds?

Funds can be withdrawn to a PayPal account. Gurulancer.com supports daily withdrawal request for both sellers and buyers alike, this means you do not have to wait certain time period to retrieve your funds, however please allow support staff at least 12 hours to process the withdrawl request.

Starting Withdrwal Request

To request a withdrawal, Please follow the following steps

  1. log-in to your account
  2. click on Payments -> Withdraw Money -> Withdraw and you will see payment notification in your PayPal account on same day. To be eligible for withdrawal, you must have a minimum balance of $5.
  3. Withdrawals are final and cannot be undone. Please make sure to use your valid and current PayPal. We will not be able to refund or change this process once it has started and has been put through PayPal.

Currently, the only way to withdraw funds is through PayPal. There is no alternative payment method.

We have plans in the near future to implement Payoneer for easier transfer of funds. We will update our users once we implement it.

 

How is Gurulancer.com different from other freelance marketplace websites that are currently out there on the internet?

-We are different in that we incentivize our sellers and reward them for their excellent performance and customer service.

For example, we have 3 different levels sellers can obtain based on their performance, and each level has a different commission fee we take on each sale.

NOTE: Starting from April 4, 2017 to April 4, 2018, Gurulancer.com will only charge 5% commission on all sales regardless of seller level. After the one year period, we will resume our normal Fee schedule which is explained in here

-We also listen to the feedback from our sellers and buyers alike and try our best to implement changes so that they have fewer problems and are able to focus on what is most important to them which is making sales and providing excellent customer service.

-We do not hold your funds for more than a 1 day period, this is the time we need to properly payout your funds

-We have a 24/7 support staff ready to tackle any of your problems or questions

-We have monthly giveaways for our Top Rated sellers

-We will have a gain share distribution to our Top Rated sellers at the end of each year(Gainshare is subject to depending on the performance of Gurulancer.com), so this should be a motivation for sellers to perform their best service to please the buyers.

 

Any further Questions?

Email us at support@gurulancer.com

or call us at 1-888-305-3877, we are here for support 24/7.